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Compass Health Consultants is a dedicated health insurance agency specializing in providing personalized insurance solutions tailored to meet the unique needs of individuals, families, and businesses. To ensure that we can offer the most accurate and appropriate insurance plans, it is essential for us to collect and process certain personal information from our clients. This Privacy Policy outlines how we collect, use, and protect your personal data to provide you with the best possible service and to ensure compliance with all applicable legal and regulatory requirements.

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Information We Collect

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By submitting your personal information to Compass Health Consultants, including but not limited to your name, contact details, and insurance needs, you agree to the collection, use, and disclosure of this information for the purpose of receiving insurance quotes, policy information, and other related services. Your personal information may be used to contact you via phone, email, SMS, or other communication channels by representatives of Compass Health Consultants in connection with your insurance inquiry and related services.

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Use of RingCentral Services

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In order to deliver effective communication services such as phone calls, SMS, and virtual meetings, we utilize third-party communication providers like RingCentral. RingCentral may collect and process certain information, such as call records, text message details, and video conference data, for the purpose of facilitating communication. We ensure that any personal data processed by RingCentral is handled in compliance with their privacy policy and security measures, which include encryption and other protective technologies.

RingCentral’s involvement includes but is not limited to:

• Managing and routing phone calls and SMS communications.

• Recording and processing video conferences if applicable.

• Retaining communication records for legal, regulatory, and customer service purposes.

For more information about RingCentral’s privacy practices, you can review their Privacy Policy.

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Third-Party Sharing

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We may share your personal information with third-party service providers, including RingCentral, solely for the purpose of providing communication services and facilitating our insurance-related services. We do not sell or share your data with third parties for marketing purposes.  I acknowledge and understand that Compass Health Consultants does not share SMS consent or phone numbers with third parties or affiliates for the purpose of sending SMS messages.

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Data Security

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Compass Health Consultants takes data security seriously. In partnership with RingCentral and other service providers, we implement industry-standard encryption and security protocols to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to ensure the security of your data, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

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Data Retention

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We retain your personal information, including call and communication records, for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. RingCentral may also retain certain communication records as part of its service, in accordance with its data retention policies.

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User Rights

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You have the right to:

• Access the personal information we hold about you.

• Request the correction or deletion of your personal data.

• Withdraw consent for the processing of your personal data, including communications via RingCentral services.

• Opt-out of receiving SMS messages or calls at any time by notifying Compass Health Consultants in writing.

However, please note that withdrawing your consent may affect our ability to provide you with insurance services, including receiving quotes and policy updates in a timely manner.

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Consent and Opting Out

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Any communication you receive via SMS, phone, or email will be directly related to your inquiry or ongoing services provided by Compass Health Consultants. You have the right to opt out of such communications at any time by contacting us or using the opt-out instructions provided in the message.

We assure you that your phone number and other personal details are not shared with third parties for marketing purposes. RingCentral's communication platform is only used to support the services we provide to you.

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Contact Us​

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If you have any questions or concerns regarding this Privacy Policy, how your personal information is being handled, or if you wish to opt-out of any communication services, please contact us at:

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• Phone: 636-561-5739

• Email: info@chcquotes.com